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Work That Makes Sense: Operator-Led Visuality

Download PDF Work That Makes Sense: Operator-Led Visuality

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About the Author

Across over 30 years of hands-on implementations, Gwendolyn Galsworth, PhD, has researched, created, and codified the knowledge and deployment base of workplace visuality that define visual’s distinct and powerful contribution to enterprise excellence—and to sustainable cultural and bottom line results. Author of many books, including Visual Systems, Smart Simple Design, and two Shingo award-winning books, Visual Workplace/Visual Thinking and Work That Makes Sense, Dr. Galsworth helps companies around the globe accelerate their rate of transformation, strengthen cultural alignment, and achieve long-term sustainable results through workplace visuality. Go to www.visualworkplace.com to learn more about Galsworth and her company, Visual Thinking Inc.—a training, research, coaching, and consulting firm. Learn about The Visual-Lean® Institute which offers licensing and train-the-trainer certification in nine visual workplace courses and a full range of on-demand webinars for training large groups. Galsworth’s radio show, The Visual Workplace, draws more than 70,000 listeners/month and can be heard weekly on www.VoiceAmerica.com (Podcasts are free through ITunes.) She is a frequent keynote speaker, with clients from every industry across Europe, Canada, Central and South American, India, Australia, and the USA. Her new book, The I of the Leader, is due out 2014.

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Product details

Paperback: 252 pages

Publisher: Quality Methods International Incorporated; First Edition edition (June 29, 2013)

Language: English

ISBN-10: 1932516301

ISBN-13: 978-1932516302

Product Dimensions:

7.5 x 0.6 x 9.5 inches

Shipping Weight: 1.3 pounds (View shipping rates and policies)

Average Customer Review:

5.0 out of 5 stars

6 customer reviews

Amazon Best Sellers Rank:

#890,585 in Books (See Top 100 in Books)

I had the privilege of meeting Gwen at a Kaizen event in Kenya and have begun reading her book with my team. As we read chapter by chapter, we make notes of what we can implement in our workplace. The team is highly motivated and inspired to put into practice what they have learnt. An excellent read - Nihal Shah (Coninx Industries Ltd)

A must read for anyone starting his lean journey. It will make their life a lot easier. Excellent to start implementing after each chapter.

I wish I could download this book right to my brain. It is fascinating and has many practical applications for everyone.

I've read a lot of lean books - most are high on rhetoric, short on example, and woefully short on real life examples of tools. This book is the complete opposite. This is the down and dirty guide to getting things done - designing, implementing, and most importantly, sustaining a visual work environment to reduce motion and focus on getting things done.Pros:- It's not a list of "hey, I saw that." It's a fully developed system for designing & implementing visual controls. Lots of excellent, achievable processes for rolling out- The rules for deciding who needs to know what, when, and how, are stellar. Asking a few simple questions can eliminate a lot of the non-visuality of the typical environment and reframe everything.- It's totally focused on removing motion (you may call it waste.) - by ensuring the right types of information are in the right place- This book contains concrete things that can be done. It's not a primer to buy the author's consulting services, or a thinly veiled sell. I appreciate that.- Finally, and most importantly - the examples! Even if you're down the road of visual implementation quite a way, you'll find a lot to like in this book. I've found dozens of "duh!" items that I'm going to pursue with my operators.Cons:- A lot of the pictures are reused multiple times. That's OK, and explained in the book, but I would have loved to have seen even more examples- It would be great for a website login to come with the book so we can view high resolution versions of some of the solutions. I really liked some of them and would love to, er, borrow, the ideas!

This book addresses the most challenging aspect of 5S - sustaining it. Galsworth's 14 principles of the visual workplace give us a framework to help us combat the law of entropy when it comes to 5S, and take our visual workplace to the next level without having to rely on command-and-control style compliance audits. A "must read" to help you improve your organization.

With 25+ years of manufacturing experience, at different operational levels and exposure to various "improvement systems", I feel there still seems to be something missing. 5S is neat. Mistake Proofing is cool and Six Sigma is tight, but is it all enough? I’ve come to recognize that all our performance metrics simply boil down to being indicators of a job done right. If you’re doing work right you maintain on-time deliveries. If you’re doing work right you ensure low or no defects. If you’re doing work right you have reliable cycle times etc. So then why do companies, regardless of their manufacturing genre, continually find themselves relying on unscheduled OT? Why do we revert to inspecting quality in? Why do we continually pay expedites on materials and freight? The list of idiosyncrasies we undeniably and uniformly experience day in and day out is as painful as it is inexplicable. Obviously, there are many interconnected variables contributing to this, but may I be candid and suggest it could be because we honestly don't know any better? It seems to be proven by our reoccurring actions of doing WHATEVER IT TAKES to meet those “metrics”. The fact is, nailing targets is not necessarily a reflection of work performance as it ought to be.I hope you can agree that truly effective manufacturing is not about what you are putting together but rather, it is about how expectations are communicated, how process steps are organized and understood throughout the whole company. It’s about providing a culture that can foster the correct behavior from all of us – management and associates alike. It’s about being honest with ourselves and with each other. There are proven, systematic methods of gaining sustainable growth, finding real margin and maintaining meaningful results for any employer willing to look beyond merely profit alone and instead look towards Excellence, that is inherently and wildly profitable in and of itself.The “Improvement System” I highly recommend, is one pioneered by Dr. Gwendolyn Galsworth and is called "Work That Makes Sense". A thoughtful and complete training system and culture building philosophy that unites the mechanics of business, along with the psychology of our human behavior, providing the knowledge, principles and tools needed to implement workplace visuality at every level of the organization. What is workplace visuality? It cannot be adequately described in these few sentences, but it is vital information exactly when you need it. It is communication without interruption. It is clarification emerging from confusion. It is confidence that the expectations of work are being performed precisely as desired. It is, in her words, "The language of work". It is the infrastructure model your company can utilize to ensure that "What is supposed to happen does happen on time, every time, day or night because of visual solutions". For me this is the elusive, yet intuitively obvious aspect missing from our manufacturing worlds. Once experienced I’m confident you too will agree.Want to learn more? Get this book or Dig deeper at VisualworkPlace.comLes WilliamsManufacturing Engineer

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Work That Makes Sense: Operator-Led Visuality PDF

Work That Makes Sense: Operator-Led Visuality PDF

Work That Makes Sense: Operator-Led Visuality PDF

Work That Makes Sense: Operator-Led Visuality PDF